Noise in the smarter machine
The lady sitting in front of me on the tram was clearly into her music. She was using headphones, but it didn’t really make much of a difference. The tram driver came back with the request for her to turn her iPhone volume down, which she did. In the relative quiet that followed, I realized that there were two tech issues addressed by that single moment. Firstly, in a future (or in some places, current) world where there is no tram driver anymore, we would have continued to listen to the tinny echoes of Eric passing through the headphones; and secondly, tech smarts can (at least for now) be ignored at will by the consumer.